Boat booking and privacy policy

Here you will find information on how Kolumbus handles your personal information when you book boat tickets at

When you book boat tickets on, you are asked to provide customer information that we need to reserve a seat for the departure in question.

This is what we handle
If you buy boat tickets online, we handle the following personal data:

Customer information: These are contact data such as name, address, cell phone number and e-mail address.

Travel information: We store where and when you are travelling to provide you with your ticket.

We only handle the information after you have provided your consent. You can at any time withdraw this consent. Customer information and travel information are stored in separate data bases, and there is limited access to the data.

The purpose of registering and handling the personal data and travel information is to be able to reserve a seat at your chosen departure, and for us to be able to contact you if there are changes for you journey. We also need the possibility to send a travel proof after the journey is completed.

Access and use
The access to the customer and travel information is limited. We will not hand your information on to a third party as long as we are not ordered to so by public authorities.

The information is used to provide you with a proof of valid ticket and to be able to reserve a seat at your chosen departure.

Storing and deleting
You customer information is stored for as long as you have given your consent. The travel information is automatically deleted 100 days after the journey date.

Last updated : 10.10.2018