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  1. Help and contact
  2. Rules and conditions

Rules and conditions

Travel terms and conditions

Passengers travelling and buying a ticket/downloading travel money enter into a travel agreement with Kolumbus which grants the rights to transport with companies that operates on contract with Kolumbus, or places where Kolumbus cooperates with another administration company or organisation. The travel terms and conditions are part of this agreement.

Purchase terms and terms of use

Terms and conditions of purchase and reservation of products.

Privacy policy

Here you will find information on how and why we treat your personal data, which rights you have and how you can get to know which data we have about you.

Bikes, pets and luggage

Rules for travelling with bikes, wheelchairs, hand luggage (20 kg) and dogs/cats.

Transfers

If you need to change your means of transport during your journey, please make sure you ticket is valid when boarding.

Valid ID

You must be able to show a valid ID when buying non-transferable tickets as well as in the event of ticket inspections.

Terms for use of Kolumbus city bike

Kolumbus City Bike (Bysykkel) is developed and operated by Kolumbus AS. The service works as described under kolumbus.no/sykkel. With this, you enter into an agreement with Kolumbus. Complete terms follow below and summed up they say the following:

Terms for using the Stiim app

Here you can read the terms and conditions you must accept to use the Stiim app.

Route information

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