1. Help and contact
  2. Frequently asked questions

Frequently asked questions

Below is a list of questions and answers covering topics we receive numerous enquiries about.

The ticket app Kolumbus Billett

Which tickets can I buy? How do I pay for my tickets in the app?

Buying tickets online

User tips, getting started and reasons for delays.

Zones

Local zones, zone maps, GPS and price structures.

Kolumbus Card

Where can I buy the Kolumbus Card? Why is it important to write down the card number?

How do I travel with my bike on board?

You are welcome to bring your bicycle on board our buses and boats, but there are a few things worth noticing concerning price and safety on board.

MyPage

What is MyPage and what can I do as a MyPage user?

Route information

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