Frequently asked questions

Below is a list of questions and answers covering topics we receive numerous enquiries about.

Buying tickets online

User tips, getting started and reasons for delays.

Which tickets can I buy? How do I pay for my tickets in the app?

Local zones, zone maps, GPS and price structures.

Where can I buy the Kolumbus Card? Why is it important to write down the card number?

You are welcome to bring your bicycle on board our buses and boats, but there are a few things worth noticing concerning price and safety on board.

What is MyPage and what can I do as a MyPage user?