Help and contact

Contact us

Do you need help? Or do you want to complain? Write to us, call us or visit us at our customer centre in Stavanger.

Travel guarantee

Choose which means of transport you wish to apply for travel guarantee for below.

Ticket refunds

Have you bought a ticket you are unable to use? Here you can find information on how you can cancel the ticket and obtain a refund.

Ticket inspections

Please keep you ticket and necessary ID by hand throughout the journey in the event of a ticket inspection.

Lost property

If you have lost something on board, you must contact the company that operates the route.

Rules and conditions

Frequently asked questions

Below is a list of questions and answers covering topics we receive numerous enquiries about.

Route information

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