Help and contact

Do you need help? Or do you want to complain? Write to us, call us or visit us at our customer centre in Stavanger.

Choose which means of transport you wish to apply for travel guarantee for below.

Have you bought a ticket you are unable to use? Here you can find information on how you can cancel the ticket and obtain a refund.

Please keep you ticket and necessary ID by hand throughout the journey in the event of a ticket inspection.

If you have lost something on board, you must contact the company that operates the route.

Below is a list of questions and answers covering topics we receive numerous enquiries about.